As a global rental car leader, Avis offers shared FAQ content for four different countries: U.S., Canada, Australia and New Zealand.
If you don't find the answer to your question on one of these sites, please search one of the others.
For the latest non-smoking policy, click here.
As a global rental car leader, Avis offers shared FAQ content for four different countries: U.S., Canada, Australia and New Zealand.
If you don't find the answer to your question on one of these sites, please search one of the others.
For the latest non-smoking policy, click here.
We made it even easier to get a copy of your rental receipt. You now have two ways in which you can obtain this information. You can select Get e-Receipt or Request Past Rentals from the top of the navigation on the homepage or you can login to your My Avis Account.
From the Get e-Receipt landing page, follow these steps:
First, select the country in which your reservation was made.
Second, enter one of two numbers that are associated with your rental (either Reservation Confirmation number or Rental Agreement number).
- Your Reservation Confirmation number is provided to you when your reservation is made. The confirmation number is an 8-digit code followed by two letters and one more number totaling 11 alpha/numeric characters (example: 12345678US1). Your reservation information was sent to your e-mail address which was identified while your reservation was created.
- Your Rental Agreement number is on the documents provided to you when you pick up your rental car. This is a nine digit number, excluding any letters or symbols (example: 123456789).
Third, fill in all the necessary information and then select the "Get Receipt" button to continue.
OR
You can view your rental receipts after logging in to My Avis. Click the Get Receipt link located under the Past Rentals section. We will keep copies online for up to six months from date of vehicle return. If you need to access older receipts, please call 1-800-352-7900 for assistance.
Please allow up to 7 days from date of vehicle return for a copy of the rental receipt to be available.
We made it even easier to get a copy of your rental receipt. You now have two ways in which you can obtain this information. You can select Get e-Receipt or Request Past Rentals from the top of the navigation on the homepage or you can login to your My Avis Account.
From the Get e-Receipt landing page, follow these steps:
First, select the country in which your reservation was made.
Second, enter one of two numbers that are associated with your rental (either Reservation Confirmation number or Rental Agreement number).
- Your Reservation Confirmation number is provided to you when your reservation is made. The confirmation number is an 8-digit code followed by two letters and one more number totaling 11 alpha/numeric characters (example: 12345678US1). Your reservation information was sent to your e-mail address which was identified while your reservation was created.
- Your Rental Agreement number is on the documents provided to you when you pick up your rental car. This is a nine digit number, excluding any letters or symbols (example: 123456789).
Third, fill in all the necessary information and then select the "Get Receipt" button to continue.
OR
You can view your rental receipts after logging in to My Avis. Click the Get Receipt link located under the Past Rentals section. We will keep copies online for up to six months from date of vehicle return. If you need to access older receipts, please call 1-800-352-7900 for assistance.
Please allow up to 7 days from date of vehicle return for a copy of the rental receipt to be available.